Going from demo to live

[BWeis]

Hi @jonathan_khan

You should not see any degradation of performance between demo and live. if you are seeing issues it’s best to open a support ticket with our support team (as they do not monitor posts in the community forum for bug reports).

To contact them, you can refer to this post:

How do I contact Tradovate for a support issue

We want to make it as easy as possible for users to get the support they need. We’ve consolidated all of the support resources under the Help icon (?) on the bottom right of the main trader workspace window: [image] Clicking this icon will raise a modal with links to different ways you can find answers to your questions: [image] Here you will find: The phone number for the Trade Desk which should be used for any Live trade-related questions The phone number for the Support Team which can…

Thanks!