Having issues applying for live trading account

Why am I having issue in applying for live trading account on tradovate. I can log in to my simulation account but the moment I tried logging in to live trading account, I get this error message:

Cannot start a new customer application: We have noticed that your location does not match the Country of Residence;
Unfortunately, we cannot proceed with your application at this time.”

my country of residence is “Nigeria”

having the same issue… and it seems like nobody answered this yet
well lets keep waiting. what more do we have than time :slight_smile: