I’m having trouble seeing the TPO chart, I can see other charts such as the candle stick charts.
I was told to provide this file TPO.tradovate. As a new user I cannot post filed, so I’ve attched a link tot he file here https://drive.google.com/file/d/1RAMlgRoImyBxVfckHDrWgkU2atw2HfAJ/
Hi @jason_6, Are you also able to share any contents of the browser console? The steps to grab the console differ by browser you are using. Are you using Chrome? Or a different browser?
Firefox w/ console snapshot: https://gyazo.com/c4d002982bb2e1f6143ca98de9bcf982
Chrome w/ console snapshot: https://gyazo.com/d579e791424908c47f086ab03e2185e9
On the chrome console, can you right, click in the console and “Save As”? And share that file? There may be some additional details further up in the log that will be helpful in diagnosing the issu.
Console Output: beta-trader.tradovate.com-1598982073762.log - Google Drive
Thank you for sending that through. Our next update should have a fix for that particular issue.
Is there a release date? I’m eager to cancel my current broker and Sierra Charts, I’ve been having way too many issues.
Same issue since today before that the beta chart module was working perfectly, now its just stay dark and nothing appears on it
You say that you had been able to use the chart prior, correct?
Is the blank chart showing only TPO, or are there additional indicators, or drawings that have been added?
I see the chart for the same ticker with no problem. Try to clear your cache.
I have this EXACT same issue. Can’t even find the reset chart to default option (is there one?).
