Have any of you had a reply privately about this? I’m hoping to start trading live in the next week and I’m worried by these claims. I’m used to Interactive Broker who is pretty lightening fast.
Unfortunately, I’ve tried to use Tradovates support with platform refresh issues and I barely get responses too. Have had to call in to talk but it’s not the tech support people I talk to. It’s one of their main guys who’s great, but when I go through the proper way of tech support to really find an answer I don’t get a response. Kind of dissapointing. Hope they can catch up and compete soon. I love TPO charts and I don’t love what’s currently available. If they could get it together they could have a real advantage having the tpo access. Because it’s hard to find the right one without spending a fortune.