Chart Templates don't load

I have it saved, but none of the data will load. The chart has a “check” next to it. It only shows up in the chart window that I created/saved it in.

@El_Jefe I am not seeing this issue, can you reach out to support via chat in the trader or send an email to support at

now being told templates won’t save lines or any drawing tools. trading futures is 99% about lines/levels. they have to be saved. there’s no other reason to save a chart. u mark it up and save it. so I don’t understand if there’s a way to do this, or they need to add that immediately.