Not found error

[El_hadry_Hamza]

Hello, I’m trying to get some historical data but get a “not found error” 404 while using the websocket:

body = {
        "symbol": "ESM4",
        "chartDescription": {
            "underlyingType": "Tick",
            "elementSize": 1,
            "elementSizeUnit": "UnderlyingUnits"
        },
        "timeRange": {
            "asMuchAsElements": 200
        }
    }

endpoint = 'md/getChart'
_request_id = 1

ws.send(f"{endpoint}\n{_request_id}\n\n{body}")

error message : {‘s’: 404, ‘i’: 1, ‘d’: ‘“Not found: md/getChart”’}

Could you please help figure out how to get historical data? and also I where I can find all the field mapping to get in the body for different endpoints ? checking the documentation I don’t see much information on this part.

[fennel]

There’s a different url for market data: ‘wss://md.tradovateapi.com/v1/websocket’.

tradovate/example-api-js/blob/main/tutorial/tutorialsURLs.js

'"\"Not found: md/subscribeQuote\""'

I’m not familiar with the code base you’re using. I found issues with Tradovate’s code personally. but you also need 2 new lines before the body. see my example. (it looks like you are passing 2 new lines from the console output but it’s hard to tell given the last couple of lines if you want a working example you can look at the web console of a running browser after logging in. navigate to the websocket connection to view the data going back and forth. subscribe to new data in the website… a…

Using that url gives a different response: ‘{ errorText: ‘Symbol is inaccessible’, errorCode: ‘UnknownSymbol’, mode: ‘None’ }’.

Websocket md/subscribeQuote error: "Symbol is inaccessible"

I’m trying to connect to the market data websocket in Python. I have no problems getting authorized with the access token or syncing my account with the websocket but when I try to subscribe to md/subscribeQuote I get this error: a[{"s":200,"i":1,"d":{"errorText":"Symbol is inaccessible","errorCode":"UnknownSymbol","mode":"None"}}] It doesn’t matter what symbol or symbol ID I use; I always get the same error. Here is the plain text I am sending to the socket; from what I have read, this shoul…

I am not able to get Symbol Data

Hi @Alexander is there any update on this issue? I’ve been trying to retrieve data from the api, but I’m having the same error “errorText”: “Symbol is inaccessible”, “errorCode”: “UnknownSymbol”, for NQZ2

Maybe something to do with the CME considering me a data distributor or not.

[Bruce_Sabs]

Hi I am unable to subscribe using md/subscribeQoute via “wss://md.tradovateapi.com/v1/websocket”. Am getting logged in with the correct accessToken then out straight away… anyone able to assist…?