I had none of these problems with Rithmic Trader… i just switched to Tradovate.
Does this happen often?
I’ve been trading with Tradovate for months and it’s the first time it happens something like this, at least for me.
Im Right now from today with founden acc and they increased the margin and cant place a trade even if im willing per contract risking 1000$ wtf .
We are reaching out to inform you of an important update regarding an incident we have reported to Tradovate’s team which may have impacted Tradovate trading account(s) dated January 12th, 2025.
Due to a technical issue that surfaced at Market Open, January 12th, we will be addressing all Tradovate accounts that were affected during this time. This applies to both Evaluation Accounts and Performance Accounts. We will provide an update shortly regarding the steps that will be taken**.**
In the meantime, Trading has been halted as of 8:59pm ET, January 12th, until further notice, in light of the issue we have reported to Tradovate we deployed a halt to prevent accounts from further being impacted.
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ATF.com is now for a sale what is happening right now hahaha and i did get my founded acc
Orders working again.
Yeah and I now have -400 $ balance that when I left the session last night… Incredible… They just cancelled my possitive trades. The last order that was filled automaticaly was - 4 $ are you kidding me…
mine was working and then i traded a couple and its doing the same thing again
I think its a bug. Mine settled for some days but yesterday it happened again
Got in contact with Tradovate support, they were kind and gave me information about the problem but suggested to get in contact with Apex HelpDesk. I sent a ticket to Apex yesterday, still waiting for an answer or the $ 400 to be added again to my account. I’ll try to remain patient as the support deparment must have a lot of work these days because this issue.