Bid-ask volume chart (footprint) not visible

Hi all -
I have been away from Tradovate for a year or so.
I logged in and was reviewing the Bid-Ask volume chart option, but it shows as blank on the screen.
I see indicators such as SMAs, BB, etc. but the chart does not show the footprint/volume candles at all.

I don’t currently have a subscription to live data. Could this be the issue?