Please guys Have mercy I Need API help

API Developers
1

Guys, have mercy on me. I need help before I start believing someone in IT is playing a joke on me.

I have been trying for several days to connect a Python trading bot to the Tradovate/NinjaTrader API. I really believe I am following the correct steps, but I keep getting the same authentication error.

Here is my setup:

  1. Live funded Tradovate/NinjaTrader account with over $1,000 equity.

  2. API Access subscription is active ($25/month — I haven’t even started trading and I’m already down for the year).

  3. Created API keys.

  4. Created a dedicated API password for the key.

  5. Endpoint being used:

https://live.tradovateapi.com/v1/auth/accesstokenrequest

  1. Python script prompts me for:

  • Tradovate username: Honda54

  • Password: dedicated API key password

  • CID: I enter only the number, no “cid:” text

  • Secret: I copy/paste the secret key

The payload structure is basically:

{
“name”: “Honda54”,
“password”: “[dedicated API password]”,
“appId”: “HullBot”,
“appVersion”: “1.0”,
“cid”: 14111,
“sec”: “[secret key]”,
“deviceId”: “[generated UUID]”
}

The test script does NOT place orders. It only tries to get the access token, list the account, and look up MES.

Here is the error I keep getting:

C:\Users\sergi\OneDrive\Desktop\bot>python tradovate_connection_test.py

TRADOVATE CONNECTION TEST

This will NOT place any orders.
It only tests login + account list + MES product lookup.

Tradovate username: Honda54
Tradovate password:
API key / cid: 14111
API secret / sec:

Requesting Tradovate access token…
Auth status: 200
AUTH RESPONSE DID NOT INCLUDE accessToken
{
“errorText”: “Incorrect username or password. Please try again, noting that passwords are case-sensitive.”
}

Things I have already tried:

  • Regular Tradovate login password

  • Dedicated API password

  • New API keys

  • Old API keys archived by NinjaTrader API Support

  • Fresh CID and Secret

  • Live endpoint instead of demo endpoint

  • Confirmed account is Live & Active

  • Confirmed CID is being sent as an integer, not a string

Still the same exact error.

At this point, I am probably missing something simple, but I cannot see it anymore. If anyone has run into this exact Tradovate API authentication issue and solved it, I would seriously appreciate the help.

And when this bot finally works and I become Trader of the Year, I will absolutely give this forum credit in my acceptance speech.

Thank you,

Sergio Castro

2

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