# Understanding When to Contact Tradovate for API Support

**URL:** <https://community.tradovate.com/t/understanding-when-to-contact-tradovate-for-api-support/2113>\
**Category:** Useful Links\
**Created:** [April 29, 2021, 5:31pm UTC](https://community.tradovate.com/t/understanding-when-to-contact-tradovate-for-api-support/2113 "2021-04-29T17:31:17Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![BWeis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.tradovate.com/bweis/32/27_2.png) [@BWeis](https://community.tradovate.com/u/BWeis)\
**Post date:** [April 29, 2021, 5:31pm UTC](https://community.tradovate.com/t/understanding-when-to-contact-tradovate-for-api-support/2113/1 "2021-04-29T17:31:17Z")

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We have extensive documentation and examples regarding use of the Tradovate API. You should be certain that you understand how to use the API correctly, and rule out the possibility of human error before contacting support about a potential bug.