# Renko Chart Errors **URL:** \ **Category:** Beta Program\ **Created:** [February 1, 2021, 1:03pm UTC](https://community.tradovate.com/t/renko-chart-errors/1524 "2021-02-01T13:03:31Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Thomas\_Pluzycki](https://avatars.discourse-cdn.com/v4/letter/t/f6c823/32.png) [@Thomas\_Pluzycki](https://community.tradovate.com/u/Thomas_Pluzycki)\ **Post date:** [February 1, 2021, 1:03pm UTC](https://community.tradovate.com/t/renko-chart-errors/1524/1 "2021-02-01T13:03:31Z")
Hello- I have begun watching Renko charts and they don’t seem able to display data in real time. Bars are not displayed sequentially or are skipped completely. Refreshing the Chrome browser solves the issue up to that point, but the error reoccurs with the incoming price data. Is there a known fix for this? ![Renko Error 2](https://us1.discourse-cdn.com/flex015/uploads/tradingforum/original/1X/16987a78d209e5361b6fdf4f00b8212ab718c96e.png) ![Renko Error 3](https://us1.discourse-cdn.com/flex015/uploads/tradingforum/original/1X/7d8505c6a77e1d85c298027ca6f14d2c0fd5057d.png) Tom ---
**Author:** ![BWeis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.tradovate.com/bweis/32/27_2.png) [@BWeis](https://community.tradovate.com/u/BWeis)\ **Post date:** [February 1, 2021, 1:32pm UTC](https://community.tradovate.com/t/renko-chart-errors/1524/2 "2021-02-01T13:32:07Z")
Hi @Thomas_Pluzycki Can you report to our support group? They should be able to collect additional details and escalate as necessary to the development team ---
**Author:** ![Thomas\_Pluzycki](https://avatars.discourse-cdn.com/v4/letter/t/f6c823/32.png) [@Thomas\_Pluzycki](https://community.tradovate.com/u/Thomas_Pluzycki)\ **Post date:** [February 8, 2021, 3:54pm UTC](https://community.tradovate.com/t/renko-chart-errors/1524/3 "2021-02-08T15:54:22Z")
Any movement on this @BWeis? I have not heard from Support since the email was sent 7 days ago. As it stands with bars disappearing, reappearing, and moving around these charts are unusable. ---
**Author:** ![BWeis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.tradovate.com/bweis/32/27_2.png) [@BWeis](https://community.tradovate.com/u/BWeis)\ **Post date:** [February 8, 2021, 4:50pm UTC](https://community.tradovate.com/t/renko-chart-errors/1524/4 "2021-02-08T16:50:30Z")
Will check. Do you have a ticket ID you can DM me? ---
**Author:** ![Thomas\_Pluzycki](https://avatars.discourse-cdn.com/v4/letter/t/f6c823/32.png) [@Thomas\_Pluzycki](https://community.tradovate.com/u/Thomas_Pluzycki)\ **Post date:** [February 10, 2021, 6:25pm UTC](https://community.tradovate.com/t/renko-chart-errors/1524/5 "2021-02-10T18:25:07Z")
I sent the DM a few days ago. Today I noticed this problem is not occurring in the legacy charts, if that helps. ---
**Author:** ![BWeis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.tradovate.com/bweis/32/27_2.png) [@BWeis](https://community.tradovate.com/u/BWeis)\ **Post date:** [February 10, 2021, 7:38pm UTC](https://community.tradovate.com/t/renko-chart-errors/1524/6 "2021-02-10T19:38:41Z")
Thanks @Thomas_Pluzycki We have an update that is in our testing environment right now with QA ---
**Author:** ![Thomas\_Pluzycki](https://avatars.discourse-cdn.com/v4/letter/t/f6c823/32.png) [@Thomas\_Pluzycki](https://community.tradovate.com/u/Thomas_Pluzycki)\ **Post date:** [February 10, 2021, 10:12pm UTC](https://community.tradovate.com/t/renko-chart-errors/1524/7 "2021-02-10T22:12:25Z")
That’s great to hear! Thank you! ---
**Author:** ![BWeis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.tradovate.com/bweis/32/27_2.png) [@BWeis](https://community.tradovate.com/u/BWeis)\ **Post date:** [February 11, 2021, 2:36pm UTC](https://community.tradovate.com/t/renko-chart-errors/1524/8 "2021-02-11T14:36:00Z")
We will be releasing the fix for this to version 1.210212.0 of the trader over the weekend (2/12/2021). This will be available in the beta version of the trader first and moved to the general release next weekend (planned) To access the beta version: > [@How to Access the Beta Versions of Tradovate Trader](https://community.tradovate.com/t/how-to-access-the-beta-versions-of-tradovate-trader/82): > > To access the latest Beta version for web: [https://beta-trader.tradovate.com](https://beta-trader.tradovate.com) To download and install the latest Beta Desktop version: [https://beta-download.tradovate.com/](https://beta-download.tradovate.com/) ---
**Author:** ![Thomas\_Pluzycki](https://avatars.discourse-cdn.com/v4/letter/t/f6c823/32.png) [@Thomas\_Pluzycki](https://community.tradovate.com/u/Thomas_Pluzycki)\ **Post date:** [February 11, 2021, 3:29pm UTC](https://community.tradovate.com/t/renko-chart-errors/1524/9 "2021-02-11T15:29:31Z")
That was fast! Thanks to you and your team for your attention and quick turnaround. ---
**Author:** ![BWeis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.tradovate.com/bweis/32/27_2.png) [@BWeis](https://community.tradovate.com/u/BWeis)\ **Post date:** [February 18, 2021, 3:47pm UTC](https://community.tradovate.com/t/renko-chart-errors/1524/10 "2021-02-18T15:47:09Z")
This fix will be going to our production version this weekend