# I am not able to get Symbol Data **URL:** \ **Category:** Community Support\ **Created:** [November 1, 2022, 6:42am UTC](https://community.tradovate.com/t/i-am-not-able-to-get-symbol-data/5901 "2022-11-01T06:42:28Z")\ **Posts on this page:** 1\ **Showing post:** 75
**Author:** ![traderex](https://sea1.discourse-cdn.com/flex015/user_avatar/community.tradovate.com/traderex/32/2433_2.png) [@traderex](https://community.tradovate.com/u/traderex)\ **Post date:** [April 13, 2023, 6:25am UTC](https://community.tradovate.com/t/i-am-not-able-to-get-symbol-data/5901/75 "2023-04-13T06:25:28Z")
Are you guys saying that the realtime data described in the documentation doesn’t work? If so that’s baffling… no idea why anyone would pay $25/month if what’s documented doesn’t even work! I’m currently running into an issue where I always get `websocket: close 1000 (normal): Bye` when I try to subscribe to `md/subscribeQuote`… thought it was an error from my side but looks like live data streaming just doesn’t work!!! UPDATE: Found the answer here, CME has once again increased the barrier to entry, you need to be a licensed sub-vendor, costs $290 a month: [Is CME sub-vendor requirement for API access is $290 per month](https://community.tradovate.com/t/is-cme-sub-vendor-requirement-for-api-access-is-290-per-month/6215) Guess I’ll stick with my TDA implementation… --- _[View the full topic](https://community.tradovate.com/t/i-am-not-able-to-get-symbol-data/5901)._