# I am not able to get Symbol Data **URL:** \ **Category:** Community Support\ **Created:** [November 1, 2022, 6:42am UTC](https://community.tradovate.com/t/i-am-not-able-to-get-symbol-data/5901 "2022-11-01T06:42:28Z")\ **Posts on this page:** 11\ **Page:** 4
**Author:** ![tikidave](https://sea1.discourse-cdn.com/flex015/user_avatar/community.tradovate.com/tikidave/32/2889_2.png) [@tikidave](https://community.tradovate.com/u/tikidave)\ **Post date:** [November 10, 2022, 3:28pm UTC](https://community.tradovate.com/t/i-am-not-able-to-get-symbol-data/5901/62 "2022-11-10T15:28:44Z")
It seems pretty basic, like the TD Ameritrade API. Only offers minute bar aggregations. No tickstream (realtime or historical). No volume profile information. ---
**Author:** ![zhangdc007](https://sea1.discourse-cdn.com/flex015/user_avatar/community.tradovate.com/zhangdc007/32/1792_2.png) [@zhangdc007](https://community.tradovate.com/u/zhangdc007)\ **Post date:** [November 17, 2022, 8:49pm UTC](https://community.tradovate.com/t/i-am-not-able-to-get-symbol-data/5901/65 "2022-11-17T20:49:44Z")
I found the ActiveTick is only supply market date ,so It need place order in other platform,like tradovate? ---
**Author:** ![sdthomas](https://avatars.discourse-cdn.com/v4/letter/s/cc9497/32.png) [@sdthomas](https://community.tradovate.com/u/sdthomas)\ **Post date:** [November 18, 2022, 2:29am UTC](https://community.tradovate.com/t/i-am-not-able-to-get-symbol-data/5901/66 "2022-11-18T02:29:29Z")
I got the ILA from CME and the API is working again for market data. I signed up for AcitiveTick while waiting for the ILA but could not align their tick stream with CME/Tradovate (as someone mentioned in another comment) and gave up on ActiveTick (at least for now). ---
**Author:** ![nomnomcameron](https://sea1.discourse-cdn.com/flex015/user_avatar/community.tradovate.com/nomnomcameron/32/1887_2.png) [@nomnomcameron](https://community.tradovate.com/u/nomnomcameron)\ **Post date:** [November 18, 2022, 3:41am UTC](https://community.tradovate.com/t/i-am-not-able-to-get-symbol-data/5901/67 "2022-11-18T03:41:42Z")
what all did you have to do to get the information license agreement with CME, what did it cost and how did you get Tradovate to recognize it? ---
**Author:** ![zhangdc007](https://sea1.discourse-cdn.com/flex015/user_avatar/community.tradovate.com/zhangdc007/32/1792_2.png) [@zhangdc007](https://community.tradovate.com/u/zhangdc007)\ **Post date:** [November 18, 2022, 3:41am UTC](https://community.tradovate.com/t/i-am-not-able-to-get-symbol-data/5901/68 "2022-11-18T03:41:52Z")
Thank you very much,so now need pay $390/month for CME ILA and 25$/month for TR API 😅 ---
**Author:** ![zhangdc007](https://sea1.discourse-cdn.com/flex015/user_avatar/community.tradovate.com/zhangdc007/32/1792_2.png) [@zhangdc007](https://community.tradovate.com/u/zhangdc007)\ **Post date:** [November 18, 2022, 3:55am UTC](https://community.tradovate.com/t/i-am-not-able-to-get-symbol-data/5901/69 "2022-11-18T03:55:26Z")
hi,did you test the TD websocket API? it has the tick stream?or level2(market deep ), the delay 500~1000ms is acceptable for the free price ---
**Author:** ![kedzietrades](https://avatars.discourse-cdn.com/v4/letter/k/13edae/32.png) [@kedzietrades](https://community.tradovate.com/u/kedzietrades)\ **Post date:** [November 18, 2022, 4:13pm UTC](https://community.tradovate.com/t/i-am-not-able-to-get-symbol-data/5901/70 "2022-11-18T16:13:58Z")
i spoke with CME. they want $390/month for data license. just for running automated trading system, no display of data. im considering it, and other sources of data, i.e. other brokerages. ---
**Author:** ![zhangdc007](https://sea1.discourse-cdn.com/flex015/user_avatar/community.tradovate.com/zhangdc007/32/1792_2.png) [@zhangdc007](https://community.tradovate.com/u/zhangdc007)\ **Post date:** [November 19, 2022, 4:31pm UTC](https://community.tradovate.com/t/i-am-not-able-to-get-symbol-data/5901/71 "2022-11-19T16:31:01Z")
yes,390 for one market,like CME,if you want CL ,need another 390$.now I want integrate TD api，It delay 0.5s but is free.My automatic trader can not make profit continuely ---
**Author:** ![Brennan\_Davenport](https://avatars.discourse-cdn.com/v4/letter/b/f19dbf/32.png) [@Brennan\_Davenport](https://community.tradovate.com/u/Brennan_Davenport)\ **Post date:** [November 29, 2022, 6:45pm UTC](https://community.tradovate.com/t/i-am-not-able-to-get-symbol-data/5901/73 "2022-11-29T18:45:46Z")
This is a complete failure of communication from Tradovate. Anyone know of any other online brokers? ---
**Author:** ![margolinm](https://avatars.discourse-cdn.com/v4/letter/m/c6cbf5/32.png) [@margolinm](https://community.tradovate.com/u/margolinm)\ **Post date:** [March 27, 2023, 8:02pm UTC](https://community.tradovate.com/t/i-am-not-able-to-get-symbol-data/5901/74 "2023-03-27T20:02:07Z")
I see it was a few month ago but if you still there could you tell me about TD api. I thought they don’t have one that allow you to make a robot. ---
**Author:** ![traderex](https://sea1.discourse-cdn.com/flex015/user_avatar/community.tradovate.com/traderex/32/2433_2.png) [@traderex](https://community.tradovate.com/u/traderex)\ **Post date:** [April 13, 2023, 6:25am UTC](https://community.tradovate.com/t/i-am-not-able-to-get-symbol-data/5901/75 "2023-04-13T06:25:28Z")
Are you guys saying that the realtime data described in the documentation doesn’t work? If so that’s baffling… no idea why anyone would pay $25/month if what’s documented doesn’t even work! I’m currently running into an issue where I always get `websocket: close 1000 (normal): Bye` when I try to subscribe to `md/subscribeQuote`… thought it was an error from my side but looks like live data streaming just doesn’t work!!! UPDATE: Found the answer here, CME has once again increased the barrier to entry, you need to be a licensed sub-vendor, costs $290 a month: [Is CME sub-vendor requirement for API access is $290 per month](https://community.tradovate.com/t/is-cme-sub-vendor-requirement-for-api-access-is-290-per-month/6215) Guess I’ll stick with my TDA implementation… [Previous page](https://community.tradovate.com/t/i-am-not-able-to-get-symbol-data/5901.md?page=3)