# Black Screen

**URL:** <https://community.tradovate.com/t/black-screen/7237>\
**Category:** Uncategorized\
**Created:** [May 8, 2023, 1:59pm UTC](https://community.tradovate.com/t/black-screen/7237 "2023-05-08T13:59:09Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![bladerunner2025](https://avatars.discourse-cdn.com/v4/letter/b/bb73d2/32.png) [@bladerunner2025](https://community.tradovate.com/u/bladerunner2025)\
**Post date:** [May 8, 2023, 1:59pm UTC](https://community.tradovate.com/t/black-screen/7237/1 "2023-05-08T13:59:09Z")

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Tradovate gives nothing but a black screen on 2 different computers can’t even get a help screen. I guess the plan is drive everyone out. I’ll but not going to ninja trader you jerks.

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**Author:** ![PhineasAndFerb](https://sea1.discourse-cdn.com/flex015/user_avatar/community.tradovate.com/phineasandferb/32/127_2.png) [@PhineasAndFerb](https://community.tradovate.com/u/PhineasAndFerb)\
**Post date:** [May 10, 2023, 2:02am UTC](https://community.tradovate.com/t/black-screen/7237/2 "2023-05-10T02:02:51Z")

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I’ve had that happen a couple of times in the last few days. I believe there has been some bugs and they notified customers in App about it.

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**Author:** ![Fred\_Naef](https://avatars.discourse-cdn.com/v4/letter/f/dc4da7/32.png) [@Fred\_Naef](https://community.tradovate.com/u/Fred_Naef)\
**Post date:** [May 10, 2023, 3:20am UTC](https://community.tradovate.com/t/black-screen/7237/3 "2023-05-10T03:20:03Z")

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Just log off and then log in again. Your computer sometimes needs to clear cache. It is not that big a deal, really.  
Best

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**Author:** ![Enki](https://avatars.discourse-cdn.com/v4/letter/e/b5ac83/32.png) [@Enki](https://community.tradovate.com/u/Enki)\
**Post date:** [August 17, 2023, 5:34pm UTC](https://community.tradovate.com/t/black-screen/7237/4 "2023-08-17T17:34:04Z")

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Actually it is an issue and a big deal. Even clearing cache doesnt help

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**Author:** ![TerminalTrading](https://avatars.discourse-cdn.com/v4/letter/t/7c8e57/32.png) [@TerminalTrading](https://community.tradovate.com/u/TerminalTrading)\
**Post date:** [August 21, 2023, 8:08pm UTC](https://community.tradovate.com/t/black-screen/7237/5 "2023-08-21T20:08:47Z")

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The way I see it Tradovate management miscalculated in balancing the business need to make a profit and provide an edge to traders. which explains the sell-out and dastardly cut-and-run attiude antipodal to Mr. Tomsic’s TEDTALK

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**Author:** ![TerminalTrading](https://avatars.discourse-cdn.com/v4/letter/t/7c8e57/32.png) [@TerminalTrading](https://community.tradovate.com/u/TerminalTrading)\
**Post date:** [August 21, 2023, 8:14pm UTC](https://community.tradovate.com/t/black-screen/7237/6 "2023-08-21T20:14:14Z")

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> [@TerminalTrading](#):
>
> Tomsic’s TEDTALK

Here it is sis’s and bro’s [Rick Tomsic, Tradovate - Building with Vision - YouTube](https://www.youtube.com/watch?v=lVTG5qhXtoA)

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**Author:** ![ninevah](https://avatars.discourse-cdn.com/v4/letter/n/46a35a/32.png) [@ninevah](https://community.tradovate.com/u/ninevah)\
**Post date:** [August 25, 2023, 7:09pm UTC](https://community.tradovate.com/t/black-screen/7237/7 "2023-08-25T19:09:22Z")

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I’ve had this issue for two days straight. When I log into simulation, it says ‘loading’ with a black screen. Issue comes and goes and Tradovate support is not helpful at all.