# 2nd MAJOR API ISSUE

**URL:** <https://community.tradovate.com/t/2nd-major-api-issue/11326>\
**Category:** API Developers\
**Created:** [February 18, 2025, 3:16pm UTC](https://community.tradovate.com/t/2nd-major-api-issue/11326 "2025-02-18T15:16:50Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Axelrod](https://avatars.discourse-cdn.com/v4/letter/a/a587f6/32.png) [@Axelrod](https://community.tradovate.com/u/Axelrod)\
**Post date:** [February 18, 2025, 3:16pm UTC](https://community.tradovate.com/t/2nd-major-api-issue/11326/1 "2025-02-18T15:16:50Z")

</div>

We are able to obtain the access token without any issues. However, when requesting data, we do not receive any errors, but we also do not receive the expected data.

We signed the CME ILA agreement.

When subscribing to market data (charts and quotes), we often do not receive data on the first attempt. We need to resubscribe multiple times before it starts coming through.

This issue is not isolated to a single account—it also happens intermittently with other accounts. To work around it, we currently have to terminate the process and restart it until the data starts flowing.

Please provide solution.

---

<div class="post-metadata">

**Author:** ![Frik](https://sea1.discourse-cdn.com/flex015/user_avatar/community.tradovate.com/frik/32/2627_2.png) [@Frik](https://community.tradovate.com/u/Frik)\
**Post date:** [February 19, 2025, 7:56am UTC](https://community.tradovate.com/t/2nd-major-api-issue/11326/2 "2025-02-19T07:56:29Z")

</div>

Personally I am not using this feed since I am not willing to pay the ILS fee. BTW, how much is it now?

Instead I am using Databento for my feed with zero issues. It was also quick to implement. Happy to share my TypeScript implementation.

---

<div class="post-metadata">

**Author:** ![Axelrod](https://avatars.discourse-cdn.com/v4/letter/a/a587f6/32.png) [@Axelrod](https://community.tradovate.com/u/Axelrod)\
**Post date:** [February 19, 2025, 2:46pm UTC](https://community.tradovate.com/t/2nd-major-api-issue/11326/3 "2025-02-19T14:46:19Z")

</div>

That be great, we are using python code and connecting via api for tradovate. CME is $450 a month.

---

<div class="post-metadata">

**Author:** ![Frik](https://sea1.discourse-cdn.com/flex015/user_avatar/community.tradovate.com/frik/32/2627_2.png) [@Frik](https://community.tradovate.com/u/Frik)\
**Post date:** [February 19, 2025, 11:04pm UTC](https://community.tradovate.com/t/2nd-major-api-issue/11326/4 "2025-02-19T23:04:39Z")

</div>

Databento will cost you less than $40/mo for the same thing.

They have Python libs standard. See:

> **[Databento | Docs](https://databento.com/docs/api-reference-live?historical=python&live=python&reference=python)**
>
> Databento API reference documentation. Guides and example code for Python, Rust, C++, and our HTTP, raw, and WebSocket APIs.