# Community Support **URL:** https://community.tradovate.com/c/traders-helping-traders/community-support/12.md [Latest](https://community.tradovate.com/latest.md) · [Categories](https://community.tradovate.com/categories.md) · [Tags](https://community.tradovate.com/tags.md) --- ## [Market replay stopped working](https://community.tradovate.com/t/market-replay-stopped-working/12733)
**Author:** [@JaLyn\_7](https://community.tradovate.com/u/JaLyn_7)\ **Replies:** 2\ **Last updated:** [July 12, 2026, 8:16pm UTC](https://community.tradovate.com/t/market-replay-stopped-working/12733 "2026-07-12T20:16:48Z")
I use replay kind of a lot, but for the last 2 days replay has not been working at all. It shows the last price on every contract, and the chart progresses, but with no bid/ask price displayed. It is not possible to p… --- ## [Order Rejected - Maximum order quantity](https://community.tradovate.com/t/order-rejected-maximum-order-quantity/10083)
**Author:** [@Tradomate](https://community.tradovate.com/u/Tradomate)\ **Replies:** 7\ **Last updated:** [July 3, 2026, 5:22pm UTC](https://community.tradovate.com/t/order-rejected-maximum-order-quantity/10083 "2026-07-03T17:22:22Z")
I was doing a challenge for a prop firm and at some point, all my orders were getting rejected with this message: Your maximum order quantity has been met. Please change your quantity to place the order. If you would li… --- ## [Timed limit order at 930 open](https://community.tradovate.com/t/timed-limit-order-at-930-open/12712)
**Author:** [@VichLoc](https://community.tradovate.com/u/VichLoc)\ **Replies:** 2\ **Last updated:** [June 17, 2026, 4:19pm UTC](https://community.tradovate.com/t/timed-limit-order-at-930-open/12712 "2026-06-17T16:19:37Z")
Is it possible to execute a buy limit at 930 But 10 ticks under the opening price at 930? --- ## [Can we use Webhook from Tradingview to place order with tradovate?](https://community.tradovate.com/t/can-we-use-webhook-from-tradingview-to-place-order-with-tradovate/260)
**Author:** [@NorthStarDayTrading](https://community.tradovate.com/u/NorthStarDayTrading)\ **Replies:** 57\ **Last updated:** [June 12, 2026, 10:19am UTC](https://community.tradovate.com/t/can-we-use-webhook-from-tradingview-to-place-order-with-tradovate/260 "2026-06-12T10:19:41Z")
I use Tradingview connected to Tradovate right now. I have built strategies in Tradingview that can sen the “buy/sell” signal through a webhook, which I do with my discord server already. Can those instructions be sent t… --- ## [Can anyone help me?](https://community.tradovate.com/t/can-anyone-help-me/12654)
**Author:** [@Ark13](https://community.tradovate.com/u/Ark13)\ **Replies:** 4\ **Last updated:** [May 26, 2026, 1:48am UTC](https://community.tradovate.com/t/can-anyone-help-me/12654 "2026-05-26T01:48:05Z")
Can someone please help with a custom indicator im trying to import into tradovate. --- ## [I suck at this, please help!](https://community.tradovate.com/t/i-suck-at-this-please-help/1263)
**Author:** [@Mike\_Patrick](https://community.tradovate.com/u/Mike_Patrick)\ **Replies:** 50\ **Last updated:** [May 23, 2026, 7:58am UTC](https://community.tradovate.com/t/i-suck-at-this-please-help/1263 "2026-05-23T07:58:47Z")
I’m am fully willing to admit that I’m not good at trading futures. I’ve been in a few call rooms and had mixed results, I’ve learned I can’t trade on my own as it seems the market is determined to go in the opposite di… --- ## [Physical Delivery Process -Clearing Executions](https://community.tradovate.com/t/physical-delivery-process-clearing-executions/4925)
**Author:** [@JAGON](https://community.tradovate.com/u/JAGON)\ **Replies:** 1\ **Last updated:** [April 4, 2026, 4:41pm UTC](https://community.tradovate.com/t/physical-delivery-process-clearing-executions/4925 "2026-04-04T16:41:11Z")
Hello to everybody. This is Javier. I am new one on this platform and like it very much, honestly. My question is regard the issue of deliverable commodities; does Tradovate, as FCM, provides Certificates of Shipment o… --- ## [Community Indicator - Intermittently Added to Chart?](https://community.tradovate.com/t/community-indicator-intermittently-added-to-chart/12554)
**Author:** [@bhaaaandari](https://community.tradovate.com/u/bhaaaandari)\ **Replies:** 0\ **Last updated:** [March 11, 2026, 1:24pm UTC](https://community.tradovate.com/t/community-indicator-intermittently-added-to-chart/12554 "2026-03-11T13:24:36Z")
I’m trading multiple prop firms across various Tradovate accounts. I have all ‘add-ins’ enabled within Tradovate Settings for each. There is one community indicator I’m trying to add - Sethmo Large Delta bubbles. It a… --- ## [Connect Atas platform through API](https://community.tradovate.com/t/connect-atas-platform-through-api/182)
**Author:** [@Anton\_Zheltobriukh](https://community.tradovate.com/u/Anton_Zheltobriukh)\ **Replies:** 8\ **Last updated:** [February 13, 2026, 8:51am UTC](https://community.tradovate.com/t/connect-atas-platform-through-api/182 "2026-02-13T08:51:47Z")
Hello! I use ATAS platform to market analysis.And need to purchase Market data from Dxfeed. Is it possible to connect ATAS platform through API to use Market data from Tradovate? Thank you! --- ## [Simulation Trading Account is Not Specified](https://community.tradovate.com/t/simulation-trading-account-is-not-specified/12485)
**Author:** [@John\_Garcia](https://community.tradovate.com/u/John_Garcia)\ **Replies:** 0\ **Last updated:** [January 27, 2026, 7:03am UTC](https://community.tradovate.com/t/simulation-trading-account-is-not-specified/12485 "2026-01-27T07:03:44Z")
I have an error that when i try to make a trade it says account is not specified but when i go to the account drop down box it does not give me an option to select an account --- ## [Tradovate Placed Orders By Its Self (ACCOUNT BLOWN)](https://community.tradovate.com/t/tradovate-placed-orders-by-its-self-account-blown/12439)
**Author:** [@cptnchrchl0](https://community.tradovate.com/u/cptnchrchl0)\ **Replies:** 1\ **Last updated:** [December 24, 2025, 8:33pm UTC](https://community.tradovate.com/t/tradovate-placed-orders-by-its-self-account-blown/12439 "2025-12-24T20:33:26Z")
Tradovate blew my funded account by placing orders on it’s own… I was sitting at my desk and I hear Tradingview notifications and switch tabs to Tradingview and see that random orders were placed that I didn’t initiate. … --- ## [Gold E-Mini (QO) Chart Not Displaying Correctly](https://community.tradovate.com/t/gold-e-mini-qo-chart-not-displaying-correctly/8497)
**Author:** [@Ave](https://community.tradovate.com/u/Ave)\ **Replies:** 10\ **Last updated:** [December 4, 2025, 12:50am UTC](https://community.tradovate.com/t/gold-e-mini-qo-chart-not-displaying-correctly/8497 "2025-12-04T00:50:09Z")
I’m having a weird issue when viewing the Gold E-mini (QO) charts via Tradovate since I joined a year ago. It’s hard to explain other than than the candles look to be complete and the chart is full of wild gaps and spac… --- ## [Trading in NinjaTrader using a live Tradovate account](https://community.tradovate.com/t/trading-in-ninjatrader-using-a-live-tradovate-account/12403)
**Author:** [@grid](https://community.tradovate.com/u/grid)\ **Replies:** 1\ **Last updated:** [November 13, 2025, 3:44pm UTC](https://community.tradovate.com/t/trading-in-ninjatrader-using-a-live-tradovate-account/12403 "2025-11-13T15:44:15Z")
Hi everyone, I currently have a live Tradovate account (not a prop firm account), and I’m wondering if it’s possible to trade directly in NinjaTrader using this same live account. If so, could someone clarify what’s re… --- ## [Active Trader - please help](https://community.tradovate.com/t/active-trader-please-help/12377)
**Author:** [@Psilly\_Psy](https://community.tradovate.com/u/Psilly_Psy)\ **Replies:** 1\ **Last updated:** [November 7, 2025, 11:06pm UTC](https://community.tradovate.com/t/active-trader-please-help/12377 "2025-11-07T23:06:16Z")
Hey all, a brief web search left me disappointed wondering if anyone may have a work around. I’m familiar with using Tradovate’s hotkeys functions. I’d like to have multi quantity order keystrokes, IE - 4 contracts bu… --- ## [Please help getting lvl 2 data for prop firm account](https://community.tradovate.com/t/please-help-getting-lvl-2-data-for-prop-firm-account/12120)
**Author:** [@Sammy\_Tdr](https://community.tradovate.com/u/Sammy_Tdr)\ **Replies:** 0\ **Last updated:** [July 29, 2025, 8:11pm UTC](https://community.tradovate.com/t/please-help-getting-lvl-2-data-for-prop-firm-account/12120 "2025-07-29T20:11:01Z")
Hello, I have a test account with TakeProfitTrader, and been trying to get access to lvl 2 desperately, but no one would simply inform me without misleading over and over again, either reps from this site, or my prop fi… --- ## [Disable chart snap](https://community.tradovate.com/t/disable-chart-snap/10751)
**Author:** [@Linards\_Berzins](https://community.tradovate.com/u/Linards_Berzins)\ **Replies:** 1\ **Last updated:** [April 5, 2025, 1:18pm UTC](https://community.tradovate.com/t/disable-chart-snap/10751 "2025-04-05T13:18:28Z")
Is there a way to disable chart to snap by default to top or bottom of the chart window, and freely scroll the size of the candles in the window? Essentially, having the same chart scrolling as in Tradingview. --- ## [No bracket order TradingView?](https://community.tradovate.com/t/no-bracket-order-tradingview/11519)
**Author:** [@R\_LOVE](https://community.tradovate.com/u/R_LOVE)\ **Replies:** 2\ **Last updated:** [March 21, 2025, 8:03pm UTC](https://community.tradovate.com/t/no-bracket-order-tradingview/11519 "2025-03-21T20:03:46Z")
Yesterday I had no problems with placing entry bracket orders, yet today I’m having an issue. Is anyone else experiencing this? Please help if you can --- ## [Candle not beginning at the correct time on the Dax](https://community.tradovate.com/t/candle-not-beginning-at-the-correct-time-on-the-dax/11488)
**Author:** [@Moon](https://community.tradovate.com/u/Moon)\ **Replies:** 1\ **Last updated:** [March 13, 2025, 7:47pm UTC](https://community.tradovate.com/t/candle-not-beginning-at-the-correct-time-on-the-dax/11488 "2025-03-13T19:47:32Z")
Hello, I have an issue with the chart time settings on European markets. I took the Eurex option (23$ When I open an H1 candlestick chart on FDAX or FESX, the candle doesn’t start at the exact hour, meaning instead of s… --- ## [Tradestation 10.0 Fibonacci Retracement](https://community.tradovate.com/t/tradestation-10-0-fibonacci-retracement/11290)
**Author:** [@Mike\_Tops](https://community.tradovate.com/u/Mike_Tops)\ **Replies:** 0\ **Last updated:** [February 12, 2025, 5:23pm UTC](https://community.tradovate.com/t/tradestation-10-0-fibonacci-retracement/11290 "2025-02-12T17:23:19Z")
Currently my Fibonacci Retracements are not visible on all timeframes. Specifically lower time frames. I’ve tried to troubleshoot this and Google search for a resolution, but haven’t been able to find an answer. Your … --- ## [Multiple charts](https://community.tradovate.com/t/multiple-charts/10752)
**Author:** [@Linards\_Berzins](https://community.tradovate.com/u/Linards_Berzins)\ **Replies:** 0\ **Last updated:** [December 3, 2024, 12:46pm UTC](https://community.tradovate.com/t/multiple-charts/10752 "2024-12-03T12:46:15Z")
how do i add multipple charts for one instrument and sync it? 1M 5M 15M 1H --- ## [Tradovate automatically entering me into positions!](https://community.tradovate.com/t/tradovate-automatically-entering-me-into-positions/7252)
**Author:** [@FairArea](https://community.tradovate.com/u/FairArea)\ **Replies:** 6\ **Last updated:** [November 22, 2024, 5:37pm UTC](https://community.tradovate.com/t/tradovate-automatically-entering-me-into-positions/7252 "2024-11-22T17:37:43Z")
Has this happened to anyone? Without clicking a thing or being near my mouse, tradovate enters me into random trades without my permission or action. Please help as this could blow up my account if I’m not paying attent… --- ## [I need to know why tradeovate is doubling my order quantity](https://community.tradovate.com/t/i-need-to-know-why-tradeovate-is-doubling-my-order-quantity/9464)
**Author:** [@B\_good](https://community.tradovate.com/u/B_good)\ **Replies:** 0\ **Last updated:** [May 17, 2024, 6:41pm UTC](https://community.tradovate.com/t/i-need-to-know-why-tradeovate-is-doubling-my-order-quantity/9464 "2024-05-17T18:41:45Z")
When i enter and close positions tradeovate web version simulation mode is doubling my order quantity. When i close position, i find myself in positions as if I clicked reverse positiion. I have no idea why this is happe… --- ## [App keeps crashing](https://community.tradovate.com/t/app-keeps-crashing/9561)
**Author:** [@Mark\_Brown](https://community.tradovate.com/u/Mark_Brown)\ **Replies:** 3\ **Last updated:** [June 6, 2024, 1:34am UTC](https://community.tradovate.com/t/app-keeps-crashing/9561 "2024-06-06T01:34:07Z")
My TV app on my iPhone has been working great up until the last week. I think it updated last week. Now whenever I try to open it it goes to a white screen then crashes. I cannot trade on my phone now. Any suggestions on… --- ## [I can’t trade crude oil?](https://community.tradovate.com/t/i-can-t-trade-crude-oil/9895)
**Author:** [@Gregg\_JonesHenry](https://community.tradovate.com/u/Gregg_JonesHenry)\ **Replies:** 1\ **Last updated:** [November 13, 2024, 3:19pm UTC](https://community.tradovate.com/t/i-can-t-trade-crude-oil/9895 "2024-11-13T15:19:06Z")
I am getting a message saying that “Your max order quantity has been met”, even if trying to trade only 1 contract when I am trying to trade natural gas or crude oil futures in the Tradovate mobile platform. I could trad… --- ## [Easier One Time OCO](https://community.tradovate.com/t/easier-one-time-oco/348)
**Author:** [@PhineasAndFerb](https://community.tradovate.com/u/PhineasAndFerb)\ **Replies:** 5\ **Last updated:** [October 18, 2024, 3:23pm UTC](https://community.tradovate.com/t/easier-one-time-oco/348 "2024-10-18T15:23:41Z")
Team - I would like it to be more intuitive to enter an OCO order (to close - once you’ve already placed an order w/o bracket). It seems you click on the OCO one-time option, but have to right click one side, and not r… --- ## [Quickly identify previous Asia, London, and New York sessions open/close/high/low?](https://community.tradovate.com/t/quickly-identify-previous-asia-london-and-new-york-sessions-open-close-high-low/10200)
**Author:** [@guildnavigator](https://community.tradovate.com/u/guildnavigator)\ **Replies:** 3\ **Last updated:** [September 19, 2024, 1:12pm UTC](https://community.tradovate.com/t/quickly-identify-previous-asia-london-and-new-york-sessions-open-close-high-low/10200 "2024-09-19T13:12:04Z")
Is there a quick and easy way to locate and mark these levels, perhaps with a horizontal ray and a label? --- ## [Bid-ask volume chart (footprint) not visible](https://community.tradovate.com/t/bid-ask-volume-chart-footprint-not-visible/7125)
**Author:** [@PhineasAndFerb](https://community.tradovate.com/u/PhineasAndFerb)\ **Replies:** 2\ **Last updated:** [September 5, 2024, 2:16pm UTC](https://community.tradovate.com/t/bid-ask-volume-chart-footprint-not-visible/7125 "2024-09-05T14:16:41Z")
Hi all - I have been away from Tradovate for a year or so. I logged in and was reviewing the Bid-Ask volume chart option, but it shows as blank on the screen. I see indicators such as SMAs, BB, etc. but the chart does… --- ## [Keeping the chart centered](https://community.tradovate.com/t/keeping-the-chart-centered/679)
**Author:** [@bookie](https://community.tradovate.com/u/bookie)\ **Replies:** 2\ **Last updated:** [August 19, 2020, 2:17pm UTC](https://community.tradovate.com/t/keeping-the-chart-centered/679 "2020-08-19T14:17:32Z")
Hello. I trade from the chart. Is there a way to keep the chart centered? Or, at least to manually adjust it? Thanks. --- ## [Clock time zone](https://community.tradovate.com/t/clock-time-zone/675)
**Author:** [@Muttley](https://community.tradovate.com/u/Muttley)\ **Replies:** 8\ **Last updated:** [August 14, 2024, 12:43pm UTC](https://community.tradovate.com/t/clock-time-zone/675 "2024-08-14T12:43:34Z")
The clock is set to CDT?? Why not have the option to change based on your own time zone. --- ## [How do I subscribe to and/or change market data?](https://community.tradovate.com/t/how-do-i-subscribe-to-and-or-change-market-data/60)
**Author:** [@BWeis](https://community.tradovate.com/u/BWeis)\ **Replies:** 9\ **Last updated:** [July 31, 2024, 1:16am UTC](https://community.tradovate.com/t/how-do-i-subscribe-to-and-or-change-market-data/60 "2024-07-31T01:16:04Z")
How do I manage my market data access? [Next page](https://community.tradovate.com/c/traders-helping-traders/community-support/12.md?page=1)